Back to News

Facemasks & Surgery Use. Posted on 19 Nov 2020

As of Saturday, our new government guidance states that facemasks are mandatory in shops, and on public transport. We are asking that this is the case in our surgery also.

As it stands, we are still trying to keep as much foot traffic away from the surgery as possible. Measures have been put into place now where our clinicians can consult using video appointments straight to your phone, or standard telephone appointments. This is not to say you cannot see the GP, it just means your appointment will be triaged using one of these methods first of all, and if the GP feels you need seen he will give you a time to come to the practice.

Our foyer is now an area where you can drop off prescription requests & requested samples without coming into the building itself. If it is required that you come into the building, reception has disposable masks and gloves you will be asked to wear. There have been rumblings of people not wanting to wear masks on transport/in shops etc, saying that they are going to ask their doctor for "exemption letters". There is no such thing and any requests for these letters at our surgery will not be fulfilled.

As always, during this trying time please ensure you are using the surgery only when required. Here is a guide that shows who can help with your requirements:

www.nhs24.scot

Pharmacist (self-care)
  • Coughs and colds
  • Sore throat
  • Indigestion
  • Diarrhoea or constipation
  • Aches and pains
  • Help if you run out of your repeat prescription
GP Surgery A range of clinicians including doctors and nurses, to help you with both physical and mental health issues.
Dentist
  • Tooth pain
  • Swelling to your mouth
  • Painful or bleeding gums
  • Injury to your mouth
  • Advice on oral hygiene
Optometrist
  • Red and/or sticky eye
  • Pain in or around your eye
  • Sudden loss of vision
  • Blurred or reduced vision
  • Flashes and floaters
NHS 24 NHS 24’s health information service includes self-help guides for a range of common conditions.
www.nhsinform.scot/self-help-guides
When your GP and local pharmacy are closed, and you are too ill to wait, call 111.
Mental well-being
Minor Injuries Unit
  • Cuts and minor burns
  • Sprains and strains
  • Suspected broken bones and fractures
999 or A&E
  • Suspected heart attack or stroke
  • Breathing difficulties
  • Severe bleeding
Your Neighbourhood Professionals. Just a Click Away! John Mitchell Traditional Butcher
Your Neighbourhood Professionals. Just a Click Away! John Mitchell Traditional Butcher